Privacy Policy

Privacy Policy
CASA of River Valley recognizes the importance of your privacy. This policy is intended to inform you about the information we collect from visits to our website, blogs and social media accounts (hereinafter collectively referred to as “website”), how we use that information, and with whom the information may be shared.

Who We Are
Established in 1994, CASA of River Valley helps children navigating the court system recover from the traumas of abuse and neglect and find safe, permanent, loving homes where they can prosper. We serve as the only organization in the community that uses volunteers as Guardians ad Litem – the court appoints these volunteers to advocate for the best interests of the children removed from unsafe home environments. We are located at 3200 McDonough Street, Joliet, IL 60431

Scope of our Privacy Policy
This Privacy Policy applies to information that we collect online through our website. It does not apply to information that we collect by other means, such as information you share with us verbally, in writing, in email messages to our employees, or to information obtained during the course of doing business with a client. This Privacy Policy also does not cover information collected by any other company, a third-party site or third-party application that may link to, or that can be accessed from our website.

Information We Collect from Website Visits
Information we obtain from visits to our website can be broadly described as the personal information that visitors provide us and technical information that we collect through the use of technology concerning those visits.

Personal Information
Visitors to our website have the opportunity to register for seminars or webinars, sign-up to receive newsletters, publications, marketing materials or respond to surveys. From our website, we will collect any information that you voluntarily provide us such as your name, email address, telephone number, your company or firm name, and other business contact information. We will also collect other types of information you might provide such as preferences as to the types of information, seminars, events or publications which you would like to receive, as well as responses to surveys or questionnaires. We may endeavor to determine if you are a current or a former client of the Firm from the information you provide.

Consent and Withdrawing Your Consent
You are under no obligation to provide us with your personal information when visiting our website. Whether you provide any personal information is entirely voluntarily and is solely within your discretion. You will suffer no detriment if you decide not to provide any of the requested personal information. We may be unable to provide you with any services or information you request, however, if you decide not to provide us with some or all of the personal information via our website.
You can withdraw your consent at any time to our possession or processing of any of the personal information you provide us. To do so, send an email to [email protected].

Technical Information
We collect certain types of technical information provided by the browser of the computer, tablet or mobile device used when visiting our website, such as:

• Usage Details, IP Addresses, and Browser Information. When you visit our website, we collect technical information such as the identity of your Internet Protocol (IP) address, your computer or device’s operating system and browser type, geolocation data, and the pages of our website that you visit. Most browsers transmit this type of information to websites automatically. We will anonymize your IP address. We collect this information to administer and manage our website, to ensure that it functions properly and to review aggregate information.
• Cookies. Like many other websites, our website uses Cookies. Cookies are small text files that are downloaded to the browser of a computer, tablet or smartphone used to visit a website. A Cookie will identify your browser, help you log-in and improve the navigation of a website. We use Cookies to help us to improve the performance of our website. Cookies allow us to review the number of visitors to our website and a visitor’s usage patterns; to track key performance indicators such as pages visited, frequency of visits, downloads and other statistical information; whether a visitor views the mobile or desktop version of our website; to recognize you if you return to our website; to store information about your past visits, and to remember your preferences.

You may be able to disallow Cookies by modifying the settings in your browser. To learn more about Cookies, and how to disallow or manage them go to http://www.allaboutcookies.org/. If you choose not to accept Cookies, you may be unable to access certain parts or pages or our website.

How We Use or Process Your Information
We may process the information you provide and that we collect via our website to:

• Provide invitations to events, to register you for events or to sponsor events, to provide newsletters, publications, blogs, social media feeds, and marketing information or to provide CASA information.
• Improve or modify our website, to update and maintain client, subscription or email lists and for other internal purposes.
• Respond to requests for information or to provide information about our services that you request.
• Enforce our website’s terms of use or for the establishment, exercise or defense of legal claims.
• Protect the operations of our organization, or the safety, security and privacy of our firm and staff, our clients or third parties. This potentially includes sharing information with others for purposes of fraud protection, information security, and related matters.

We will not share or sell your personal information to third parties for marketing purposes.

We will not use your personal data for making any automated decisions affecting you or your legal rights or for creating profiles other than as described above.

With Whom We Will Share Your Information
We may share the information you provide us on a confidential basis with contractors, vendors, or service providers that support our organization’s operations and our website, but only for those purposes. This may include, for instance, tracking registrations, confirming attendance, and providing your biographic information to attendees of our programs.

We may also share your personal information with courts, law enforcement authorities, regulators, attorneys or other parties when it is reasonably necessary for the establishment, exercise or defense of a legal or equitable claim, or for purposes of an alternative dispute resolution process; to comply with a subpoena or court order, legal process, or other legal requirement or when we believe in good faith that such disclosure is necessary to comply with the law, prevent imminent physical harm or material financial loss; to investigate, prevent or take action concerning illegal activities, suspected fraud, threats to our organization, any of its lawyers or our property; or as necessary in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity.

Links to Social Media and Third-Party Websites
Our website may include links to blogs, social media and third-party websites. These third-party sites have their own privacy policies and terms of use and are not controlled by this Privacy Policy or the terms of our website’s disclaimer. You should carefully review any terms, conditions and policies of such third-party sites before visiting them or supplying them with any personal information. If you follow a link to any third-party site, any information you provide that site will be governed by its own terms of use and privacy policy and not this Privacy Policy.

CASA of River Valley is not responsible for the privacy or security of any information you provide to a third-party website or the information practices used by any third-party site, including links to any third-party site from CASA of River Valley’s website. We make no representations, express or implied, concerning the accuracy, privacy, safety, security or the information practices of any third-party site. The inclusion of a link to a third-party site on our website does not constitute any type of endorsement of the linked site by CASA of River Valley. CASA of River Valley is not responsible for any loss or damage you may sustain resulting from your use of any third-party website or any information you share with a third-party website.

Updating, Correcting or Withdrawing Your Personal Information
It is important that the personal information we have about you is accurate. If any of the personal information you provide us should ever change, for instance if you change your email address or phone number, or should you wish to change your preferences, to stop receiving announcements from us, to correct any inaccurate personal information about you, or to delete any personal information that you provided through your visits to our website, please let us know by sending an email to [email protected]. We are not responsible for any losses that could arise from any inaccurate, deficient or incomplete personal information that you provide to the organization.

For security reasons, we may need to request specific information from you to help us confirm your identity, before we correct, update or delete any personal information you provide us.

Information Security
We have implemented appropriate technical and organizational security measures, including encryption, to protect your personal information from inadvertent or unauthorized access, use, disclosure, alteration or destruction. No method of data storage or data transmission over the Internet, however, is guaranteed to be completely secure. Your use of our website, and any personal information that you transmit over the Internet to our website is at your own risk.

Visitors from Outside the United States
If you are visiting our website from outside the United States (“U.S.”), any information you voluntarily provide via our website and any technical information from the browser of your computer, tablet or mobile device will be transferred out of your country and into the U.S. where our firm is located. The laws and protections available to the privacy of your personal information in the U.S. may significantly differ from the protections available in your country. Personal data transferred to the U.S. may be subject to lawful access requests by state and federal authorities in the U.S. If you do not want any personal information to be transferred to the U.S., please do not provide that information to our Firm via our website.

Visitors from the European Union
On May 25, 2018, the General Data Protection Regulation (“GDPR”) went into effect in the European Union (“EU”). The GDPR extends certain rights to natural persons involving the privacy of their personal information. Our Firm is the data controller for any personal information provided via our website. Our Firm does not have a data protection officer in the EU. Any information that you provide to us will be stored in the United States, we do not intend to transfer your personal data to another country or international organization. We will retain any personal information that you provide via our website for seven (7) years from the date you provided or last updated that information unless you request that information be deleted at an earlier date. If that information is subject to a litigation hold or is required to assert or defend a legal claim, then we will hold that information until the claim or action is finally resolved.

Under the GDPR individuals are granted the following rights:

Right of Access
You have the right to ask what personal information we have about you in our possession. You have the right to obtain a copy of your personal data free of charge so long as it does not adversely affect the rights of others. We may charge a reasonable fee based on administrative costs for additional copies. The right of access includes the right to request that we update, correct or complete your personal information in our possession.

Right of Erasure
You have a right to request that data be deleted or erased when it is no longer needed for the purposes for which it was collected or processed, when you withdraw your consent, when data is unlawfully processed, to comply with a legal obligation of the EU or a Member State, or when you object to the processing and we are unable to demonstrate compelling, legitimate grounds for the processing which overrides your rights, freedoms or interests. Personal data does not have to be erased when and to the extent it is necessary “for the establishment, exercise, or defense of legal claims.”

Right to Restrict Processing
You have a right to restrict the processing of your personal data when you contest the accuracy of the personal data in our possession until we are able to verify its accuracy if the processing is unlawful and you oppose its erasure and request restriction instead.

Right to Data Portability
The right to data portability is triggered when processing activity was based on your consent or was necessary for the performance of a contract, and the processing was carried out by automated means. This right, however, shall not adversely affect the rights of others.

Automated Decision Making
You have the right not to be subjected to decision-making based solely on automated processing or profiling that either significantly affects you or results in some sort of legal effect. This right does not apply to decisions that are necessary for entering into or performing a contract with you or are based on your explicit consent.

Right to Object to Processing
You have the right to object to processing when it is based on a “legitimate interest” of the controller or a third party, or to processing that occurs for direct marketing purposes.

Withdrawing Your Consent
You have the right to withdraw your consent at any time by sending an email to [email protected].

Right to Complain
You also have the right to lodge a complaint with the supervisory authority about our data privacy practices where you reside.

How to Exercise These Rights
You can exercise these rights by sending an email to [email protected].
We will review any requests we receive and will endeavor to respond in a timely manner. For security reasons, we may request specific information from you to help us confirm your identity before taking action on any request and to ensure your right of access and the exercise any of GDPR right does not adversely affect the rights of others. We reserve the right to refuse to act on a request or to charge a reasonable administrative fee when a request is either manifestly unfounded or excessive because of its repetitive character.

Notice to Minors
Our Firm’s website is not directed at and is not intended to be visited by minors. No visitor to our website who is a minor or under the age of 18 should provide any personal information to our Firm. If you are a minor, do not visit our website, blogs or social media sites and do not send any type of personal information about yourself to our Firm or website.

Updates to Our Privacy Policy
This Privacy Policy was last updated on November 2020. We occasionally will update our Privacy Policy and the terms of our website’s disclaimer. Please periodically check our Privacy Policy and our website’s disclaimer to learn of any changes to our Privacy Policy and disclaimer. This Privacy Policy supersedes all prior versions governing our website.

Nothing contained in this Privacy Policy, our website or its disclaimer is intended to provide advice or to create a contractual or client relationship. You agree that visiting our website or providing information to our website does not create a contractual or client relationship.

How to Contact Us
We welcome your views about our website and our Privacy Policy. If you have any questions about our Privacy Policy or would like to share any comments with us, please email [email protected] or you can write us at 3200 McDonough Street, Joliet, IL 60431